Privacy Policy

What you can expect

Novo Chapters L.L.C-FZ (“Novo Chapters”, “we”, “us”, “our”) is a company registered in the United Arab Emirates (Meydan Free Zone). This Privacy Policy explains how we handle personal data when you use our website, contact us, or use our services.

Registered address:
Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates.

We process personal data in accordance with applicable UAE data protection requirements, including the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021).

What you can expect

This Privacy Policy applies to personal data collected through our website and online forms; emails, calls, messaging, meetings and events; and delivery of our services, including recruitment and talent services, career coaching, training, consulting, design and creative services, and AI-related services.

What you can expect

Depending on how you interact with us, we may collect:

• Identity and contact data: name, email address, telephone number, country of residence.
• Candidate and professional data: CV, work history, education, qualifications, skills, portfolio, interview notes.
• Client and business data: company name, role, business contact details, project briefs.
• Training and coaching data: registration details, attendance, learning goals, feedback.
• Technical and usage data: IP address, browser/device information, pages visited, cookies.

We do not intentionally request sensitive personal data. If you choose to provide it, it will be handled with additional care and only where legally permitted.

What you can expect

Website and communications

• Responding to enquiries and requests
• Managing relationships with candidates, clients and partners
• Sending service-related communications

Recruitment and talent services

• Assessing candidate suitability
• Presenting profiles to clients for specific opportunities
• Managing recruitment processes

Other services

• Delivering coaching, training, consulting, creative and AI-related services
• Project management and quality assurance

What you can expect

We process personal data based on:

• Your consent
• Contractual or pre-contractual necessity
• Legal obligations
• Legitimate business interests

What you can expect

We do not sell personal data. Information may be shared with clients (for recruitment purposes only), trusted service providers acting on our instructions, or authorities where legally required.

What you can expect

Recruitment systems and AI-supported tools may assist with filtering or ranking applications. Final decisions are not made solely through automated processing.

What you can expect

Personal data may be stored or processed outside the UAE using appropriate legal and technical safeguards.

What you can expect

Cookies are used to ensure website functionality, analyse usage, and improve performance. You can manage cookie preferences through your browser.

What you can expect

We apply appropriate technical and organisational security measures to protect personal data.

What you can expect

Personal data is retained only for as long as necessary. Recruitment data is generally retained for up to two (2) years unless deletion is requested earlier.

What you can expect

You may request to:

• Access your personal data
• Correct or update information
• Request deletion
• Withdraw consent
• Object to certain processing

What you can expect

In the event of a personal data breach, appropriate actions and notifications will be taken in line with applicable law.

What you can expect

Novo Chapters L.L.C-FZ
Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, UAE
Email: info@novochapters.ae

What you can expect

This Privacy Policy may be updated from time to time. The latest version will always be available on this page.